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Privacy Policy

Intro Coaching is operated by Leigh Ann Hills (“I”, “me”, “my”). I am committed to protecting your privacy and handling your personal data transparently and securely.
 

What information I collect

I may collect the following information:

  • Your name

  • Email address

  • Location (time zone information)

  • Information shared in your discovery call form

  • Information shared during coaching sessions

  • Payment details (processed securely via third-party providers)

 

Why I collect this information

I collect this information to:

  • Respond to enquiries

  • Arrange and deliver coaching sessions

  • Assess suitability for coaching

  • Manage bookings and payments

  • Maintain professional records

  • Improve my services

I only collect information that is relevant and necessary.

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How your information is stored

Your information is stored securely using password-protected systems and reputable third-party providers (such as website hosting platforms and payment processors). I take reasonable steps to protect your data from loss, misuse or unauthorised access.

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Confidentiality

Information shared during coaching sessions is treated as confidential, except where:

  • There is a legal obligation to disclose information

  • There is a risk of serious harm to you or others

 

How long I keep your data

I retain client records for a reasonable period in line with professional practice and legal obligations. You may request deletion of your personal data at any time, subject to any legal or professional requirements.

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Your rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

To make a request, please contact me at intro-coaching@outlook.com.
 

Cookies

This website may use cookies to improve user experience and analyse website traffic. You can manage cookie settings through your browser.

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Effective: 27 February 2026

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