coaching
Privacy Policy
Intro Coaching is operated by Leigh Ann Hills (“I”, “me”, “my”). I am committed to protecting your privacy and handling your personal data transparently and securely.
What information I collect
I may collect the following information:
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Your name
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Email address
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Location (time zone information)
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Information shared in your discovery call form
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Information shared during coaching sessions
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Payment details (processed securely via third-party providers)
Why I collect this information
I collect this information to:
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Respond to enquiries
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Arrange and deliver coaching sessions
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Assess suitability for coaching
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Manage bookings and payments
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Maintain professional records
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Improve my services
I only collect information that is relevant and necessary.
How your information is stored
Your information is stored securely using password-protected systems and reputable third-party providers (such as website hosting platforms and payment processors). I take reasonable steps to protect your data from loss, misuse or unauthorised access.
Confidentiality
Information shared during coaching sessions is treated as confidential, except where:
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There is a legal obligation to disclose information
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There is a risk of serious harm to you or others
How long I keep your data
I retain client records for a reasonable period in line with professional practice and legal obligations. You may request deletion of your personal data at any time, subject to any legal or professional requirements.
Your rights
Under UK GDPR, you have the right to:
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Request access to your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Withdraw consent at any time
To make a request, please contact me at intro-coaching@outlook.com.
Cookies
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Effective: 27 February 2026